Privacy Policy
This Privacy Policy explains how Pinehilltrail, LLC collects, uses, discloses, and protects personal information when you visit our website or engage our services. It applies to information collected online at pinehilltrail.com and to data you provide through contact forms or direct communications. We are committed to lawful, transparent processing and to maintaining reasonable safeguards for personal data. Our contact details are listed below if you have questions or wish to exercise any privacy rights. This policy describes categories of data we collect, the purposes for which we use it, retention practices, cookie use, and the rights available to individuals under applicable law. Please review the sections below to understand how we handle personal information.
Information We Collect and Why
We collect contact and business information that you provide directly to us, such as name, email address, phone number, organization name, and details included in messages or consultation requests. We also collect technical information automatically when you use the website, including IP address, browser type, device identifiers, pages visited, and approximate geographic region. We use contact information to respond to inquiries, schedule consultations, prepare proposals, and perform contracted services. Technical data is used to operate the site securely, analyze usage patterns to improve content and navigation, and to detect and prevent abuse or security incidents. Where relevant and lawful, we may combine data types to personalize communications or improve service delivery. Providing required contact fields is necessary for us to process requests; if you withhold required information we may be unable to respond or deliver requested services.
How We Share, Retain, and Protect Data
We do not sell personal data. We share personal information only with trusted third-party processors when necessary to provide services or operate the site, for example with email delivery providers, analytics processors, and payment or proposal platforms when contracts require it. When sharing occurs, we require vendors to maintain appropriate safeguards and limit use to agreed purposes. We retain contact and engagement data for as long as necessary to fulfill business and legal obligations, typically no less than three years after the last substantive contact unless you request earlier deletion or retention is required for legal reasons. We implement administrative, technical, and physical security measures proportionate to the sensitivity of the data, including access controls, encrypted transmission where supported, and routine review of procedures. Despite measures, no system is perfectly secure; we have incident response plans to investigate and notify affected individuals and regulators as required by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to provide essential site functionality, analyze usage, and support preferences. Essential cookies are necessary for site operation and cannot be rejected through our cookie banner. Non-essential cookies may be used for analytics and to improve experience; you can accept or reject non-essential cookies via the cookie consent control displayed on the site. Third-party analytics providers may set cookies when you visit the site; these providers process data under their privacy terms and under contract with us. If you choose to reject non-essential cookies, analytics collection will be limited. For more details on cookie management, use your browser controls to manage cookies and consult our cookie control in the site footer and interactive banner.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, port, restrict processing, object to processing, or request deletion of your information. To exercise rights, please contact us using the details below. We will verify requests to protect privacy and prevent unauthorized actions. Where applicable, we will respond within statutory timeframes. You can also opt out of marketing communications by following unsubscribe instructions included in messages or by contacting us. If you are located in the European Economic Area or other regions with designated supervisory authorities, you may have the right to lodge a complaint with your supervisory authority in addition to contacting Pinehilltrail.
Children and Minors
Our services and website are intended for professionals and businesses. We do not knowingly collect personal data from children under 16. If we learn that we have inadvertently collected information from a child, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
Contact and Updates
For privacy inquiries, to exercise rights, or to request data deletion, contact: Pinehilltrail, LLC, 124 Pinehill Trail, Suite 210, Portland, OR 97205, United States; phone +1 (503) 555-0124; email [email protected]. We aim to respond to reasonable requests within two business days for acknowledgement and within applicable legal timeframes for substantive responses. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy with a revised effective date. Continued use of our site following publication constitutes acceptance of the updated policy.